Status: Normal •
Clear info. Predictable steps. Real support.
Everything you need lives on this page — updated in plain English with timelines, contact paths, and a single source of truth.
Replies in 24–48h
One authoritative site
What you can expect
Single source of truth
If a process or schedule changes, it changes here first — with a visible timestamp and plain-language summary.
- Clear steps & eligibility notes
- Aligned policies & terminology
- Contact paths that actually work
Privacy-first
We collect the minimum, keep it secure, and never sell or rent personal information.
Predictable flow
Standardized steps reduce guesswork; changes get posted promptly.
How it works
FAQ
Where do official updates appear?
Right here: the status chip and edits to relevant sections. This page is authoritative.
How fast do you reply?
Target is 24–48 business hours. If it takes longer, we acknowledge and keep you posted.
What data do you collect?
Only what’s needed to operate and support you. See our Privacy Guidelines and Cookie Policy.
Code of conduct?
Be courteous. We may limit access for policy violations. See the Service Agreement.
Contact
Talk to a human
Email for anything with details or attachments. Phone for quick questions.
Hours: Mon–Fri, 9:00–17:00 ET
Policies
Aligned language, clear effective dates, and consistent cross-links.
Our Product
Bamboo Utensils Set
Zero Waste Bamboo Utensil Set: Travel Cutlery with Cotton Case
Bamboo Utensils Set
Bamboo Utensils Set
Bamboo Utensils Set
Bamboo Utensils Set
Bamboo Utensils Set
Bamboo Utensils Set
Bamboo Utensils Set
Bamboo Chopsticks Set: Multicolor, Reusable, Compostable (4 Pack)