Shipping info

Free shipping on all orders

When you shop in Coolshop, you always get free shipping – no matter what size your order is! You only pay for the price you see for the product, no extra costs at check out.

Like when shopping groceries, why do you need to pay extra for a bag at checkout? Not in Coolshop! 🙂

Letter or a parcel shipment?
Our shipping system is optimized to send shipments automatically with convenience in mind. Your order will be sent either as a letter or a parcel, decided by our automated system.

One of the best feelings in the world is to come home and find your shipment in your mailbox. That is the convenience of letter shipments!

Additional shipping options
When available you will see the appropriate selection options on the checkout page.

Missing shipping options
Some items might have limitations on how they can be sent, and not all options might be always available.

When are shipments sent?
If the item is in stock and you order before Mon -Thu 15:00 or Fri 14:00 the shipment is dispatched the same day.

Will the shipment be delivered to my home?
Initially yes, if you are not home when the courier comes to deliver the shipment or if a letter shipment does not fit in your mailbox the courier should leave you a note which tells you where to go collect the shipment at a later time.

Have your shipment sent to a business address
Receiving shipments to a business address is a really great idea! Select workplace in the checkout page and write the company name in the appropriate address field.

Can I come collect my order?
Unfortunately we do not offer collection from our store. (Collections from in store are only available in Denmark)



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